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Customer Service Representative (CSR)

Job Description - Customer Service Representative (CSR)

We are looking for a Customer Service Representative (CSR)
with excellent verbal and written communication skills to handle customer
inquiries and provide support across multiple communication channels.



Requirements

Key Responsibilities

  • Customer
    Support:
    Assist customers with inquiries, concerns, and
    service-related requests.
  • Chat
    Support:
    Handle customer queries through live chat and provide timely,
    accurate responses.
  • Calling
    Support:
    Manage inbound and outbound calls professionally and
    efficiently.
  • Email
    Support:
    Respond to customer emails with clear, accurate, and
    professional communication.
  • Ensure
    a positive customer experience through effective communication and timely
    resolution of issues.

Required Skills & Qualifications

  • Minimum 2 years of relevant experience in customer service or customer
    support.
  • Excellent
    verbal and written communication skills.
  • Experience
    handling customer support through calls, chats, and emails.
  • Strong
    interpersonal skills and a customer-focused approach.
  • Ability
    to handle customer queries professionally and efficiently.


Original job Customer Service Representative (CSR) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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