Grade-E0
Role- Customer Service Representative
Job Description
• Answering Inbound Calls and addressing clients queries making Outbound Calls for collections and informing them regarding pending EMI and also doing sales pitch for various products.
• Following up on cases and get it closed within defined TAT
• Liaise with Department in resolving the cases.
Requirements :
• Has customer centricity (Keeps the Customer First) in all perspective
• Has good communication skills (written and verbal)
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