What we want:
We are looking for a Customer Success Manager to drive client satisfaction, retention, and revenue growth across our advertising and programmatic business. The role involves managing key publisher/advertiser relationships, optimizing campaign performance, and identifying upsell opportunities.
Who we are:
Vertoz (NSEI: VERTOZ), an AI -powered MadTech and CloudTech Platform offering Digital Advertising, Marketing and Monetization (MadTech) & Digital Identity, and Cloud Infrastructure (CloudTech) caters to Businesses, Digital Marketers, Advertising Agencies, Digital Publishers, Cloud Providers, and Technology companies. For more details, please visit our website
here.
IncrementX:
IncrementX is the Vertical Audience Platform Representing Asian & Western Digital Publishers in a cross geography. We are the Programmatic Monetization and Brand Solutions Revenue Partner for Publishers. We provide a global sales force, partnerships & technology with unique expertise to minimize the surprises publishers face in cross geography and help Brands and Agencies in Reaching Niche Multicultural Audiences.
What you will do:
•Client Relationship Management: Act as the primary point of contact and build strong client relationships
•Campaign Management & Optimization: Manage end -to -end digital campaigns and optimize performance
•Revenue Growth: Identify upsell opportunities across PMP, PG, and programmatic deals
•Programmatic Expertise: Work with SSPs like PubMatic, Magnite, OpenX
•Reporting & Insights: Share performance reports and actionable insights
•Cross -functional Collaboration: Work with Ad Ops, Tech, and Sales teams
•Client Retention: Ensure satisfaction and long -term partnerships
Requirements
•1–3 years in AdTech / Digital Advertising
•Strong understanding of SSPs, DSPs, RTB, PMP
•Experience with Google Ad Manager (GAM)
•Strong communication and analytical skills
•Experience with US, EU, APAC markets
•Knowledge of GDPR
•Familiarity with analytics tools
•Revenue growth
•Client retention
•Campaign performance
•Upsell conversions
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