Customers Procurement Manager

• Deliver end-to-end regional procurement execution aligned with global category strategies and business priorities.


• Partner with business stakeholders to consolidate demand, understand requirements, and ensure alignment with procurement objectives.


• Manage procurement performance metrics, ensuring compliance, risk management, and value delivery across indirect spend categories.


• Drive supplier performance management, resolve escalations, and ensure timely issue resolution in collaboration with category teams.


• Develop and maintain strong supplier and stakeholder relationships to enable long-term strategic partnerships.


• Identify and deliver value creation opportunities through category management principles and innovative sourcing approaches.


• Support sourcing activities in coordination with global procurement and S2C teams.


• Drive transformation initiatives, including digital procurement tools and process optimization efforts.


• Contribute to a “one team” procurement culture across business units, suppliers, and internal teams.


• Act as a trusted advisor to business stakeholders, providing market insights and procurement expertise.


• Ensure adherence to governance frameworks, procurement policies, and operating management systems.

Requirements:

• Bachelor’s degree or postgraduate qualification in Procurement, Business, or related discipline (or equivalent experience).


• Strong understanding of procurement operations and category management principles.


• Proven experience in stakeholder management within complex, multi-national environments.


• Strong commercial acumen with the ability to evaluate value, cost, and risk trade-offs.


• Ability to translate business needs into structured procurement strategies and execution plans.


• Experience managing suppliers and driving performance improvements in indirect procurement categories.


• Strong communication, influencing, and storytelling skills to drive alignment across stakeholders.


• Demonstrated problem-solving ability in complex and ambiguous environments.


• Experience working in transformation, change management, or procurement modernization initiatives.


• Ability to collaborate across global teams and navigate cross-cultural business environments.


• Strong analytical mindset with the ability to interpret data and market trends.

Benefits:

• Competitive compensation package aligned with industry standards.


• Exposure to global procurement operations and strategic category management.


• Opportunity to work on large-scale transformation and value optimization initiatives.


• Strong learning and development environment with international exposure.


• Career growth opportunities within a global procurement organization.


• Inclusive and collaborative workplace culture focused on innovation and continuous improvement.


• Relocation support within the country (where applicable).