Dedicated CSE

The Customer Care
Representative will be responsible for:

• Providing customer support to
  international customers over calls/chat/email
  
• Resolving customer issues
  
• Adhere to basic customer onboarding
  process
  
• Handling customer’s claims
  
• Running customized reports
  
• Cross -functional collaboration with
  internal customers as and when needed
  

·        Have exceptionally effective communication
skills (both verbal & written)

·        Empathetic, patient & has a solution -oriented
thinking skills

Requirements

Education Criteria:

• Flexible working in rotational shifts
  
• Willing to work for Delhi/Gurgaon location.
  
• Assess for resilience, tone of voice
  and problem -solving attitude.
  
• Candidates in or around Gurgaon
  (preferred)
  

Benefits

• Attractive compensation packages
  
• Spread your wings and take ownership
  of your career with opportunities to advance through internal promotions,
  job rotations, training and leadership programs and cross -functional projects.
  
• Complimentary 24/7 access to our
  learning platforms to support you in becoming who you want to be.
  
• Health & wellness, employee aid,
  and rewards and recognition programs, special employee discounts on
  shipping, travel, and more