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Delivery Manager Banking

Job Description - Delivery Manager Banking

Description

12–18 years in QA/Testing, with 5–6+ years in delivery leadership, managing multi-account portfolios and testing engagements within BFS (Banking & Financial Services) domain.AI experience is mandatory.



Responsibilities
  • Own end-to-end QE portfolio delivery for BFS accounts; act as the escalation point for quality and delivery issues.
  • Drive account growth and expansion through proposals, RFPs, estimations, and AI for QE service adoption within BFS clients.
  • Ensure high CSAT via strong stakeholder management and impactful demos.
  • Establish delivery governance across accounts (KPIs, risks, compliance, regulatory considerations, reviews).
  • Lead test improvement initiatives across coverage, efficiency, and quality metrics.
  • Drive adoption of AI-led QE, automation-first, and CI/CD practices across Agile/DevOps/DevSecOps.
  • Provide expertise across testing methodologies (integration, system, UAT, Regression, automation) with BFSI domain context.
  • Mentor and guide QE associates, driving talent upskilling and capability building.
  • Balance technical leadership and people management to deliver consistent, high-quality outcomes.


Qualifications

12–18 years in QA/Testing, with 5–6+ years in delivery leadership, managing multi-account portfolios and testing engagements within BFS (Banking & Financial Services) domain.AI experience is mandatory in JD



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