Enquiry & Rate Management
• Receiving enquires from shipper/overseas agents / sales & acknowledging within 2hrs
• Updating enquiry into the enquiry tracker / logisys
• Rate negotiation with Shipping line/forwarding agent
• Follow-up of quote with shipper/agent
• Responsible for freight negotiations with carriers
• Ensure best price in the business
• Finalizing RFQ’S for ocean freight movements
• Ocean Freight rate negotiation with shipping line / Co-loaders for Inbound / outbound FCL as well as LCL shipments.
Pricing
• Act as SPOC for Pricing & Nominations on a Pan India basis.
• Ensuring space availability and solving out equipment and space problem with carriers.
• Filing the ocean freight rates with shipping lines for various destinations
• Respond to Global RFQ’s / Local rate request.
• Analyzing RFQ’s received from customers and responds them with pricing solutions
• Relationship Management
• Maintaining and developing relationships with Carriers
• Develop relationship with carriers / Rate Negotiations
• Attending customer’s queries locally & all branches as well as overseas agents and sending competitive quotes.
• Develop & maintain quoted v/s converted business database to evaluate the success of our pricing levels /strategy.
• Co-coordinating with Marketing Executive & Branch offices (Overseas Agents & in India’s offices) regarding the rates, Meet turn-around-time for every pricing request.
• Negotiate for freight with Liner’s/Forwarders (FCL/LCL both) and share the same with the marketing persons on weekly basis. Co-ordination with carriers/feeder operators/agents for rates.
• Develop & maintain pricing database for Air & Ocean FCL/LCL both on an ongoing basis.
• Filing freights in lines and updating freights in system for Air & sea both.
• Support to the seniors with analysis of performance data to facilitate management decision making.
• Generate Market Information and disseminate the same through relevant channels to sales.
• Daily reporting to HOD.
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