Digital Officer (DO)

Summary

Responsibilities

• Execute persuasive communication and negotiation tactics to secure new business opportunities and close sales deals.
  
• Manage end-to-end customer interactions via voice channels, ensuring professional and responsive service delivery.
  
• Drive domestic sales initiatives by actively engaging with potential clients and converting leads into loyal customers.
  
• Monitor and achieve specific sales targets through disciplined performance tracking and strategic planning.
  
• Maintain clear and effective communication lines with clients to address inquiries, resolve issues, and ensure overall satisfaction.
  

• Proven ability in negotiation and persuasion to influence client decisions effectively.
  
• Strong proficiency in handling customer queries and managing client relationships professionally.
  
• Demonstrated focus on achieving and surpassing sales targets in a fast-paced environment.
  
• Experience and comfort in managing voice process interactions for business purposes.
  
• Background or capability in executing domestic sales strategies.
  
• Excellent verbal communication skills to convey information clearly and build rapport.