Elite Relationship Manager- Business Banking

• Develops new and expands existing High Net worth Customer relationships for liabilities (CA driven) and commercial assets
  
• Sources new bank customers through external individual efforts and acquisition channel
  
• Ensures high levels of customer service orientation and application of bank policy.
  
• Cross-sells bank products to existing set of branch customers, which are mapped
  
• Informs customers of new products or product enhancements further to expand the banking
  
• relationship.
  
• Plans and conducts special sales initiatives and events for prospective and existing clients.
  
• Coordinates with other group companies to provide seamless access to other products.
  
• Maintains complete relationship record for assigned customer accounts.
  
• Tracks customer complaints/queries and turnaround times for customer satisfaction
  

Requirements

• Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service.
  
• Very good understanding of Trade and Forex & CA.
  
• Excellent understanding of Commercial Assets like CC, OD, TL, Export Finance
  
• Understanding of Mutual Funds and Insurance is an added advantage
  
• Graduate 4 - 6 years of experience
  
• Post Graduate - 2 -4 years of experience
  
• Customer orientation
  
• High energy levels with a motive to succeed