Engineering Systems Support Associate - Level III

Description

Job Summary:

Leads and coordinates engineering functional technology needs, may lead a team of associates that supports engineering information systems and end users.

 

Key Responsibilities:

Develops, updates and administers department databases, wikis, websites, systems, security status and technical libraries; assists with the migration from one technology platform to another technology platform; participates in the engineering application certification process.
Monitors and audits function-related activities.
Aligns engineering department training and communication process; defines and maintains workstations used specifically for the technologies administered.
Provides engineering support and administration expertise for databases, technologies, web sites and technical libraries; ability to troubleshoot engineering system functionality and interfaces; participates in the development of technologies, websites, wikis or databases, develop web and wiki pages.
Ensures installation, set-up and technical support for new and existing systems; provides global support for data maintenance; manages global data and supports systems.
Coordinates related financial activities such as tracking charges and charge backs; interfaces with financial systems; analyzes, compares, and reports related financial data.
Initiates, develops, leads improvement processes; actively participates in self- and team audits and resulting process improvements.
Develops and conducts training programs.
Understands the structure of the organization and maintains a strong network across departments; draws on network to answer questions, solve problems, and successfully execute responsibilities.
Performs other duties as required.

Responsibilities

Competencies: 
Engineering Software Application - Supports Engineering Software according to instruction or need to enable Engineering users' efficiency.

Engineering Software Certification - Certifies Engineering Software according to instruction or need to enable Engineering users' efficiency.

Engineering Software/Hardware Evaluation - Evaluates Engineering Software/Hardware according to engineering users' needs to provide CBSIT with guidance for selecting the Engineering tools needed.

Builds networks - Effectively building formal and informal relationship networks inside and outside the organization.

Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Customer focus - Building strong customer relationships and delivering customer-centric solutions.

Instills trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.

Interpersonal savvy - Relating openly and comfortably with diverse groups of people.

Values differences - Recognizing the value that different perspectives and cultures bring to an organization. 

Education, Licenses, Certifications: 
Graduation or Diploma in STEM field is required.

Regionally applicable certification or two year Associates Degree from an accredited college or university in a relevant field of study may be required.

This position may require licensing for compliance with export controls or sanctions regulations. 

Experience: 
Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.

Qualifications

As Engineering Systems support associate, the candidate is required to 

(a) have good Cummins product knowledge to respond to customer queries during RFP stage and later in execution stage

(b) Field experience / marine field experience will be added advantage

(c) Assist the Application Engineer with package testing, IQA, tools and software related to the activities. 

(d) Travel to customer site for Installation review, third party and Cummins test cell sites for attending FATs

(e) Conversant with Office tools for report making, managing database and publishing report 

(f) Liaison with plant for SOBOM release, HV support