Executive N - Project Sales Technologist

Primary Responsibilities

Business objectives

• Assist the Project Sales Team in conducting product trials and build inferences on Asian Paints product strength vis-à-vis products in the market


• Devise ways in which these product strengths can be communicated to the consumers and influencers.


• Conduct pre-painting site inspection, on-site inspection and post painting site inspection for all fresh and repainting project sites


• Understand the requirements from Customer and propose the solutions based on site evaluation


• Conduct product sampling at the site based on the requirement


• Provide services to Landmark sites as per promised timelines 


• Conduct regular supervision of ongoing sites along with Service Representative to ensure right product application practices 

Site Warranties

• Coordinate proactively with Project Sales team about the details of the sites where warranty needs to be issued


• Conduct Post painting inspection and capture all relevant details like area, paint consumption, coverage etc. and issue site warranty certificate

Customer Complaint’s

• Investigate complaints reported at sites and resolve within the defined timelines


• Conduct customer complaints analysis and share the findings with Project Sales, Research and Technology and Marketing function to avoid reoccurrence

Quality Assurance

• Conduct random checks of draw down tinting process at godowns and ensure shade compliances 


• Conduct site inspection to verify actual application process against the recommended process 


• Provide training to sampling painters on application process for all products

Training

• Develop modules and conduct product trainings for Contractors, Painters, Site Supervisors and Engineers as per requirement


• Coordinate with different functions and ensure completion of trainings organized by Marketing function


• Brief the Project Sales team on the technical aspects of all existing and new products

Market Intelligence

• Conduct product trials and building inferences on Asian Paints product strength vis-à-vis products in market


• Devise ways in which the product strengths can be communicated to the consumers and influencers


• Integrate with Research and Technology function for new product development based on technological trends in the market