Executive Supply Chain

This role is pivotal in ensuring our supplier network exceeds service level agreements, drives 
innovation, and partners with Cartus to navigate successful relocations. The ideal candidate will 
evaluate supplier service, identify and track performance trends, and implement continuous 
improvement strategies. 
This role will work closely with internal departments to understand and address their needs, 
communicate effectively with suppliers, and facilitate regular meetings to discuss performance 
and future planning.

Your Role & Accountabilities:

 • Focus on Global International suppliers. 

• To Investigate and resolve issues relating to supplier performance by liaising with operational staff and suppliers, in line with escalation procedure and ISO 9001: Quality System 

• Collaborate with Supply Chain Network Manager to recruit, train, and manage designated supplier network.

 • Track and report supplier and operational escalations daily through internal systems. 

• Provide regular updates on service and best practices to designated supplier networks. 

• Support reporting requirements by analyzing and tracking service defects to identify trends and provide solutions.

 • Organize and participate in supplier review meetings. 

• Participate or conduct monthly/quarterly dashboard calls with suppliers and communicate issues to supply Chain Managers accordingly. 

• Arrange and facilitate supplier training sessions. 

• Arrange and facilitate new hire training. 

• Maintain documentation of Supply Chain Management processes. 

• Attend internal operational and senior meetings as needed. 

• Engage with operational teams through virtual meetings, representing Supply Chain. 

• Support supplier pricing requests and new business pricing. 

• Handle ad hoc reporting requests including weekly and monthly reporting requirements and system troubleshooting. 

• Conduct regular audits of supplier platforms. 

• Resolve supplier invoicing issues.

 • Participate in project work aligned with Supply Chain Management strategy.

 • Creating supplier profile and work initiation in internal systems 

How You Succeed: 

Our winning behaviors represent how we succeed and what we believe in, they shape our culture and enable our employees and business to continuously thrive. Always aspire to role model these. 

• Obsess about Growth: Focus every day on making a big impact and accelerating growth 

• Relentlessly Focus on Talent: Be the reason we attract and keep phenomenal people 

• Always Find a Better Way: Explore and embrace what is possible 

• Achieve Exceptional Results: Take decisive action and deliver on your commitments

Who You Are: 

• Highly organised and self-motivated 

• Customer focused 

• Excellent interpersonal skills with the ability to communicate and influence clearly and effectively 

• Ability to use own initiative

 • Strong presentation and negotiation skills

 • Results orientated 

• Sound judgement and decision-making skills.

 • Competency in operational database 

• Team player with proven partnering skills 

• Cultural sensitivity Experience 

You Need: 

• Demonstrating winning behaviors 

• Ability to manage complex and multi-supplier relationships

 • Ability to support manager with team requirement and/or supplier management 

• Prior vendor/supplier management experience desirable 

• Procurement background an advantage 

• Preferably some previous experience in relocation management

 • Availability to travel occasionally

 • Proficient in MS Word, Excel and PowerPoint 

• Data oriented mindset 

• Google suite experience preferred