Field Executive-RELATIONSHIP BANKING GROUP-RA-Risk Control Unit

Job Description (JD) for  Recovery Executive in the Relationship Banking Group - Recovery Function 

Job Title: Recovery Executive – Relationship Banking Group (RBG) Recovery Function
Department: Commercial Banking
Reporting To: Recovery Manager / Relationship Manager

Job Purpose:

To manage and execute recovery strategies for delinquent and non-performing assets within the Relationship Banking Group portfolio, ensuring timely resolution, minimizing losses, and maintaining regulatory compliance.

Key Responsibilities:

• Track and manage overdue accounts and initiate recovery action for delinquent commercial banking customers.


• Liaise with relationship managers and legal teams to plan and execute recovery strategies for stressed assets.


• Conduct follow-ups with borrowers for repayment through calls, visits, and formal communication.


• Negotiate and structure repayment plans, settlements, or restructuring in line with bank policies.


• Initiate and monitor legal recovery proceedings (e.g., SARFAESI, DRT, civil suits) where necessary.


• Maintain detailed documentation and MIS related to recovery efforts, court proceedings, and repayment schedules.


• Monitor and report progress of recovery cases to senior management with recommendations for further action.


• Ensure compliance with all internal policies and external regulatory requirements related to loan recovery.

Key Skills & Competencies:

• Strong knowledge of commercial banking products and credit processes.


• Understanding of legal recovery procedures and applicable banking laws (e.g., SARFAESI, IBC).


• Negotiation and persuasion skills to deal with defaulting clients.


• Analytical ability to assess repayment capacity and financial restructuring options.


• Good communication and interpersonal skills.


• Proficiency in MS Office and banking systems.

Qualifications & Experience:

• Graduate/Postgraduate in Commerce, Finance, Law, or related field.


• 2–5 years of experience in credit recovery, collections, or commercial banking operations.

Experience in handling legal recovery cases is preferred.