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Customers & Products
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Job Description:
Let me tell you about the role:
You will play a significant role in enabling bp's franchise growth engine -- the systems, processes, and analytical rigor that turn strategic ambition into real results on the ground
This is not a back-office coordination role. You will be responsible for the operating rhythm that keeps franchise expansion moving: building the models that inform investment decisions, designing the processes that reduce friction, and driving the simplification of systems and ways of working so the business can scale faster with less complexity.
You will work across teams to ensure commitments become outcomes, decisions are backed by data, and the franchise growth machine operates with rigor and clarity
What you will deliver:
Analytics, modeling, and growth enablement
Build and maintain franchise economic models that directly inform where and how bp invests in growth
Support scenario analysis for deal structures, market entry decisions, and offer design
Deliver clear, data-driven inputs for leadership reviews that connect data to action!
Process design, simplification, and system improvement
Identify inefficiencies, duplications, and friction points across franchise development workflows and propose practical solutions
Design and implement simplified, scalable processes that reduce cycle time and improve consistency across the development funnel
Drive enhancements to the tools, templates, and systems the team uses daily -- making it easier to track progress, surface risks, and maintain accountability
Champion a continuous improvement approach, ensuring processes evolve as the franchise model matures
Project management discipline:
Implement and reinforce simple, effective project management practices
Clear workplans
Defined achievements and deliverable
Consistent status tracking
Identify delays, risks, and dependencies early and call out when needed
Franchise development operations
Track opportunities through the development funnel with clear visibility into bottlenecks, conversion, and performance
Ensure standard processes are documented, adopted, and improved over time
Own the operational backbone that allows the team to move from opportunity identification to deal execution with speed and discipline
Contract & disclosure support
Support data gathering and validation for disclosure inputs
Maintain alignment across deal assumptions so the commercial model and contractual commitments stay connected Performance tracking & insights
Performance Tracking and Insights:
Supervise franchise performance against expectations and surface key drivers, variances, and trends
Turn performance data into actionable insight that helps leadership make better decisions faster
Actively monitor competitive trends and ensure effectiveness of the offer to stand up against the market
What you will need to be successful:
Analytical capability
Experience in franchise and/or convenience retail economics
Working knowledge of contract structures, lifecycle economics, and what makes a franchise offer commercially compelling
Ability to synthesize data into clear insights
Execution & project management
Strong organizational and tracking discipline
Ability to handle multiple workstreams with contending priorities
Detail-oriented with a bias toward closure and follow-through
Influence & coordination
Ability to work across teams without authority
Confident in holding peers accountable to timelines and deliverables
Clear and structured communicator
You will work with:
Franchise leadership and strategy teams
Network planning, finance, data managers, and commercial performance partners
Category management, merchandising, procurement, digital, loyalty, marketing and operational teams supporting franchise enablement
Field and business development leaders as strategic collaborators (not reporting line)
You’ll join a team focused on scaling growth the right way—commercially sound, system‑enabled, and resilient across cycles.
Additional information:
There is additional DE&I and entity wording that will be automatically added to the job description. At bp, we provide the following environment and benefits to you:
A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valued
Possibility to join our social communities and networks
Learning opportunities and other development opportunities to craft your career path
Life and health insurance, medical care package
And many other benefits.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment.
Why join bp:
At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to encouraging an inclusive environment in which everyone is respected and treated fairly.
There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Legal Disclaimer:
We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
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