JOB DESCRIPTION: ADMISSION COUNSELLOR
Location: Hyderabad
Employment Type: Full-time
Role Overview
We are looking for a confident, persuasive and parent-friendly Admission Counsellor with a strong sales background. The candidate will guide prospective parents, explain the school’s offerings and convert enquiries into admissions through professional counselling and consistent follow-up.
Key Responsibilities
* Counsel prospective parents to understand their child’s educational needs and expectations.
* Clearly explain the school’s curriculum, teaching approach, facilities, activities, fee structure and admission process.
* Conduct engaging campus tours and highlight the school’s strengths.
* Address parent questions and objections confidently, helping families make informed admission decisions.
* Follow up on enquiries through calls, messages and scheduled meetings.
* Achieve agreed admission and enquiry-conversion targets.
* Maintain accurate enquiry records, follow-up updates and admission status in the school’s CRM or ERP.
* Coordinate assessments and meetings with the academic team.
* Assist parents with application forms, required documents and fee-payment procedures.
* Participate in admission campaigns, school events and promotional activities.
* Communicate only approved fees, concessions and policies, and obtain written approval for any exception.
Qualifications & Skills
* Graduate in any discipline.
* Minimum 3 years of experience in sales, admissions counselling or customer relationship management.
* Strong sales skills with a proven ability to convert enquiries into successful admissions.
* Excellent command of spoken and written English; Hindi and Telugu are an added advantage.
* Strong presentation, persuasion, listening and objection-handling skills.
* Comfortable working with targets and making regular follow-up calls.
* Professional appearance, a welcoming attitude and accurate documentation skills.
* Experience in school admissions is preferred.
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