Hiring Sr. Customer Support - International Voice Gurugram

Job Summary:

We are hiring experienced professionals for the role of Senior
Customer Support Executive – International Voice Process in Gurgaon. The
role involves handling global customer interactions, primarily focused on
billing-related queries, ensuring accurate resolution and high customer
satisfaction in a fast-paced environment.

Key Responsibilities:

• Handle
  inbound international voice calls related to billing and account queries
  
• Resolve
  billing discrepancies, payment issues, and account concerns
  
• Provide
  accurate, prompt, and professional customer support
  
• Maintain
  high standards of communication, empathy, and problem-solving
  
• Work
  effectively in rotational shifts across global time zones
  
• Ensure
  compliance with company policies and quality standards
  

Requirements

Benefits