Job Description – Hospitality & Tourism Trainer

Job Summary

We are seeking a qualified and experienced Hospitality & Tourism Trainer to deliver skill development training programmes in the hospitality, travel, tourism, hotel management, customer service, and related sectors. The trainer will be responsible for conducting engaging training sessions, developing learners' industry -specific skills, and supporting placement and employment outcomes.

Key Responsibilities

• Deliver classroom and practical training in Hospitality & Tourism courses.
  
• Train candidates on hotel operations, front office management, housekeeping, food & beverage service, tourism services, travel management, customer relations, and soft skills.
  
• Prepare lesson plans, training materials, assessments, and practical exercises.
  
• Monitor trainee attendance, performance, and progress.
  
• Conduct assessments and maintain training documentation as per project guidelines.
  
• Organise industry visits, demonstrations, and practical exposure activities.
  
• Support placement activities and prepare candidates for interviews and employment.
  
• Ensure compliance with government skill development standards and project requirements.
  
• Submit reports, trainee records, and training updates to project management teams.
  

Required Qualifications

• Graduate/Diploma in Hospitality Management, Hotel Management, Tourism Management, Travel & Tourism, or related discipline.
  
• Certified Trainer qualification preferred.
  
• Excellent communication and presentation skills.
  
• Strong knowledge of hospitality industry standards and customer service practices.
  

Experience

• Minimum 2–5 years of experience in the Hospitality & Tourism industry and/or training domain.