Inside Sales Manager

Role: Inside Sales Manager

Location: Mumbai & Bangalore

• Contact potential or existing customers to inform them about a product or service using scripts by calling, Emailing, sending presentations etc.
  
• Able to reach out to Decision Makers.
  
• Answer questions about products or the company
  
• Ask questions to understand customer requirements and close sales
  
• Coordination with Sales team and support in sales by generating leads
  
• Enter and update customer information in the database
  
• Take and process orders in an accurate manner
  
• Handle grievances to preserve the company's reputation
  
• Go the extra mile to meet sales quota and facilitate future sales
  
• Keep records of calls and sales and note useful information
  

Requirements

• Proven experience as a telesales representative or other sales/customer service role
  
• Proven track record of successfully meeting sales quota preferably over the phone
  
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  
• Ability to learn about products and services and describe/explain them to prospects
  
• Excellent knowledge of English
  
• Excellent communication and interpersonal skills
  
• Cool -tempered and able to handle rejection
  
• Outstanding negotiation skills with the ability to resolve issues and address complaints
  
• Prior Experience in IT Sales or in the same industry is always preferable