International Voice Process Kolkata

Job Title: International Customer Support Executive – Voice Process, 

Job Overview

We are hiring International Customer Support Executives for a reputed multinational company in Kolkata. The role involves handling voice -based interactions with international customers, resolving queries, and delivering high -quality customer service while meeting performance standards.

Key Responsibilities

• Handle inbound and/or outbound voice calls from international customers
  

• Understand customer concerns and provide accurate, timely resolutions
  

• Maintain professionalism and customer satisfaction on every call
  

• Document customer interactions and update systems accurately
  

• Meet quality, productivity, and compliance benchmarks
  

• Work collaboratively with internal teams when required
  

Requirements

Benefits