IT trainer ( BFSI , Retail , BPO & MS office )

Job Description (JD)

Position
Title
Trainer – BPO/BFSI/Retail

Location
Multiple Districts (Within Assigned State)

Reporting
To
Training Coordinator

Role
Overview

The Trainer
will be responsible for delivering training in BFSI, BPO, and Retail domains along
with soft skills sessions, while actively supporting student mobilisation,
engagement, and placement activities. The role requires strong on-ground
presence, industry linkage, and a target-oriented approach to ensure successful
enrolment and placement outcomes.

Qualification
& Experience

• Any Bachelor’s degree /
  preferable commerce (B.Com) or related field
  
• 1–3 years of experience in
  training, teaching, or skill development programs
  
• Experience in student
  mobilisation and community outreach preferred
  
• Exposure to government or
  CSR-funded projects is an added advantage
  

Key
Skills Required

• Strong domain knowledge in BFSI,
  BPO, or Retail
  
• Excellent communication,
  presentation, and interpersonal skills
  
• Ability to deliver technical and
  soft skills training (communication, interview readiness)
  
• Basic computer proficiency (MS
  Office, digital tools)
  
• Strong coordination,
  documentation, and reporting skills
  
• Good organizational and time
  management abilities
  
• Willingness to travel and
  relocate as required
  

Key
Responsibilities

Training
Delivery

• Deliver structured training
  sessions aligned with curriculum (BFSI/BPO/Retail)
  
• Facilitate interactive and
  engaging learning experiences
  

Student
Engagement & Retention

• Monitor attendance, assess
  performance, and support student development
  
• Ensure course completion through
  continuous mentoring and follow-ups
  

Mobilization
& Admissions

• Conduct field visits, awareness
  drives, and community outreach activities
  
• Support student enrolment and
  participation
  

Program
Coordination & Reporting

• Maintain training records,
  attendance, and progress reports
  
• Collaborate with internal teams
  for smooth program execution
  

Field
Coordination & Reporting

• Manage district-level
  activities, stakeholder engagement, and MIS reporting
  

Additional
Responsibilities

• Support program operations,
  events, and continuous improvement initiatives