Key Accounts Manager

Job Description

We are Sisco Jobs, a recruitment consultancy based in Trichy, Tamil Nadu. We are hiring on behalf of our client for the position of Key Accounts Manager in Trichy, Tamil Nadu. Our client is a reputed organization in the Recruitment & Staffing sector seeking skilled, motivated professionals. If you meet the requirements below, apply early as positions are limited.

Key Responsibilities

• Build and maintain strong relationships with key client accounts.
  
• Conduct regular business reviews with stakeholders.
  
• Identify account expansion and revenue growth opportunities.
  
• Drive customer retention through proactive engagement.
  
• Resolve client concerns and service escalations efficiently.
  
• Develop strategic account plans aligned with business goals.
  
• Collaborate with sales, marketing, and operations teams.
  
• Monitor account performance, customer satisfaction, and market trends.
  

Required Skills

1. Key Account Management – Managing strategic customer relationships.
   
2. Client Relationship Management – Building long -term partnerships.
   
3. Business Development – Identifying growth opportunities.
   
4. Customer Retention – Ensuring high customer satisfaction.
   
5. Strategic Planning – Developing account growth strategies.
   

Preferred Skills

• CRM Software Knowledge
  
• Data Analysis & Reporting
  
• Negotiation & Presentation Skills
  

Work Experience Requirements

Typical requirement: 4–8 years of experience in account management, business development, customer success, or related client -facing roles. Experience managing strategic clients and achieving revenue growth targets is preferred.

Education

• Minimum: Bachelor's Degree in Business Administration, Marketing, Management, or related field (Typical)
  
• Preferred: MBA or relevant postgraduate qualification
  
• Additional: Certifications in Key Account Management, Sales, or Customer Relationship Management