L4 - ICV Sales - CG - Bilaspur - BACL

Job Description

L4 – ICV Sales

Key Responsibilities

• Team management of front line sales.


• Increase penetration & support BAL in growing market share through frontline sales team


• To ensure sale of finance schemes to customers (Within & Outside dealership) as per the targets through the front line sales team


• Maintain & improve the relationship with the dealers through frontline sales team


• Resolve the issues escalated by frontline sales team & the dealers


• Coordinate with training team to improve the efficiency of the frontline sales team


• Interview & Selects DMAs/CSMs and recommend the same to RM &HO for final approval


• Understand various reports & take corrective action with the dealership& frontline sales team


• Responsible for PDD i.e., post disbursal docs viz., RC details etc.


• Update RMs on daily/weekly basis w.r.t. Targets vs Achieved & escalate the issues to them

Key Skills Required

• Excellent sales/marketing skills


• Team management


• Relationship management


• Problem solving skills & analytical skills

Key Performance Indicators

• Achieve volume targets for the area on quarterly basis through team


• Ensure increase in number of finance customers within dealerships on quarterly basis


• Administer, launch and initiate special schemes for festivals and conduct loan melas etc. In tandem with the RM/ZM


• Acquire more customers by utilizing alternate channels


• Responsible for supervising front line sales team ensuring process and policy adherence


• Maintain FEMI and nonstarter within the approved levels


• Maintain the process quality parameters within approved levels


• Maintaining credit document quality by regular audits of the team · Training and development of the front line sales team


• Coordinating with training team to improve team performance


• Resolving queries of team and guide them to achieve 100% target

Additional Role Details