Lead Specialist GES H2R Mobility&Benefit

Job Title: Lead Specialist GES H2R Mobility & Benefits

Location: Hyderabad, India

The HR Support Officer is a key member of the GES HR Hyderabad Hub, responsible for delivering accurate and timely HR administrative and transactional services across regions. The role supports global HR operations by managing employee benefits, HR administration, and employee data while ensuring compliance with regional policies and service-level agreements. This position plays a vital role in maintaining a smooth, standardized, and cost‑effective HR service delivery model within a global shared services environment.

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your key responsibilities

• HR Administration & Benefits Management
  Manage global HR administrative activities, including employee benefits enrollment, life event changes, benefit renewals, and termination of benefits in line with regional requirements


• Employee Data & Lifecycle Support
  Update and maintain accurate employee data for life events and benefits changes, ensuring data integrity across HR systems.


• Reimbursements & Employee Support
  Support and process employee reimbursement requests such as tuition/education, rent, and childcare benefits, ensuring timely and accurate handling.


• Policy & Compliance Handling
  Apply HR policies, procedures, and employment laws based on regional requirements, ensuring compliance and standardized service delivery.


• ServiceNow Ticket Management
  Handle employee requests through the ServiceNow ticketing tool, meeting internal KPIs and service-level agreements.


• Reporting & Continuous Improvement
  Generate HR reports as requested, support change management communications, and contribute to process simplification and continuous improvement initiatives.

We Bring

• A purpose-led, performance-driven work environment.


• Opportunities to lead complex workplace operations and projects.


• A collaborative culture that values innovation and operational excellence.


• Career growth across functions, sites, and global teams.


• Continuous learning and development through structured programs.


• An inclusive, supportive workplace that encourages new ideas.

You bring

• Graduation or post‑graduation degree, preferably in Human Resources, with a minimum requirement of a vocational degree in HR Management, Business, or a related discipline.


• Proven experience in HR operations, with a minimum of 2 years in a Global Shared Services environment.


• Strong working knowledge of HR systems such as SAP, SuccessFactors (EC Time/Kronos), and ticketing tool–based applications.


• Solid experience in time system administration, including reporting, data analysis, and audit support.


• Exceptional focus on detail, efficiency, and accuracy while handling sensitive employee and payroll-related data.


• Ability to work under tight deadlines with flexibility, combined with strong proficiency in MS Excel and MS Office tools.

About dsm-firmenich

At dsm-firmenich, we don’t just meet expectations – we go beyond them. Join our global team powered by science, creativity, and a shared purpose: to bring progress to life. From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere. And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future. Because real progress only happens when we go beyond, together.

Our application process

Interested in this position? Please apply online by uploading your resume in English via our career portal (www.dsm-firmenich.com/careers). For further information, please contact Teena Khan, Talent Acquisition Business Partner ([email protected]).

Inclusion, belonging and equal opportunity statement

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve. We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you. And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.

Agency statement

We’re managing this search directly at dsm-firmenich. We’re not accepting agency submissions or proposals involving fees or commissions for this role.