Localization Vendor Manager (Onsite)

Summary

Star7 Group is looking for a highly organized and detail-oriented Localization Vendor Manager / Recruiter / HR Generalist to source, onboard, and manage translation vendors, freelance linguists, and localization specialists. In this role, you will play a key part in building and maintaining a high-quality localization talent pool while ensuring smooth operations across recruitment, contract negotiations, and vendor performance management. If you have experience in vendor management, localization workflows, and talent acquisition, this is a great opportunity to make an impact in a fast-paced, global environment.

 Key Responsibilities

·       Vendor & Freelancer Management

o    Identify, recruit, and onboard translation vendors, freelance linguists, and language service providers (LSPs).

o    Negotiate contracts, rates, and service agreements with vendors.

o    Maintain strong relationships with vendors and freelancers to ensure quality and efficiency.

o    Monitor vendor performance based on key metrics (quality, turnaround time, cost-effectiveness).

o    Address vendor concerns, resolve disputes, and ensure compliance with SLAs.

·       Recruitment & HR Support for Localization Talent

o    Manage hiring processes for in-house linguists, localization project managers, and quality reviewers.

o    Develop job descriptions and coordinate with HR and TA to source candidates.

o    Screen, interview, and assess candidates based on appropriate skills.

o    Oversee onboarding and training for new hires and vendors.

o    Support HR-related processes such as contract renewals, compliance checks, and payment coordination.

·       Process Optimization & Workflow Management

o    Implement best practices for vendor selection, onboarding, and performance tracking.

o    Maintain and update vendor databases, contracts, and payment records.

o    Work closely with localization project managers to match the right vendors to specific projects.

o    Identify and onboard vendors for new languages or specialized content needs.

·       Quality Control & Compliance

o    Ensure vendors meet quality standards through periodic evaluations.

o    Collaborate with linguistic reviewers to gather feedback and improve vendor performance.

o    Ensure compliance with data security, confidentiality, and regulatory requirements.

·       HR, Financial & Administrative Support

o    Assist with HR-related tasks for in-house localization employees, such as contract renewals, and payroll documentation.

o    Address queries related to HR policies, benefits, and company procedures for localization team members.

o    Manage vendor invoices, track payments, and coordinate with finance teams.

o    Monitor localization budgets and ensure cost-effective vendor management.

o    Generate reports on vendor performance, costs, and hiring trends.

Skills, Experience & Qualifications

·       5+ years’ experience in localization vendor management, recruitment, or HR support.

·       Strong negotiation and relationship management skills.

·       Experience with HR software, applicant tracking systems (ATS), and vendor management tools.

·       Understanding of localization workflows and language quality assurance.

·       Excellent communication skills for working with diverse linguistic and cultural backgrounds.

·       Ability to manage multiple vendors and recruitment processes simultaneously.