Logistics operation Manager:Kochi

We are currently recruiting for Logistics Manager 

Full Job Description

Job Summary - EZ Logistics is seeking a skilled and experienced
Logistics Manager who works dual role as development manager & Operational
Manager you will work as responsible for Development, Managing and Coordinating
Logistics Operations within a specific region. 

Business Development Manager

• Generate leads through existing and new contacts for business
in the field of FTL & LTL by approaching new clients

• Daily Sales calls visit customers 

• Focus on winning and maintaining a profitable business. 

• To develop and maintain a good relationship with the
client. 

• Develop a system for strong payment follow -up and should be
able to take responsibility for outstanding

Operations Manager

The Operations Manager for logistics operations is responsible
for overseeing and managing the dispatches and acknowledgement -receiving
processes of a company. As an individual player, the Operations Manager plays a
critical role in ensuring efficient and effective logistics operations. This
includes coordinating with various stakeholders, managing transportation
activities, and maintaining strong connections within the transportation
industry. 

The Operations Manager will work closely with the logistics team.
And other departments to ensure smooth and timely delivery of goods or
services. 

You will play a crucial role in maintaining smooth operations.
while booking vehicles and fostering strong relationships on behalf of EZ
Logistics with local transport partners.

Design and implement solutions that address the distribution and
warehousing needs of our customers

Requirements

The Operations Manager has the end -to -end responsibility for
First & Mid Mile deliveries on all these aspects as per the internal norms
of the company

1.     Dispatch Management: Strategically plan and manage
logistics, warehouse, transportation and customer services and execute dispatch
schedules to ensure timely delivery of products or services. Monitor the
movement of goods, track shipments, consider factors such as vehicle capacity,
delivery routes, and timeliness and address any delays or issues. Collaborate
with internal teams, suppliers, and transporters to optimize logistics
operations. 

2.Acknowledgement Receiving: Keep track of quality, quantity, stock
levels, delivery times, transport costs and efficiency, Oversee the
acknowledgement receiving process to confirm successful delivery and receipt of
goods or services. Resolve any discrepancies or issues related to delivery
acknowledgements.

3. Local Transport Network: Arrange warehouse, catalogue goods,
plan routes and process shipments, utilize your existing connections and
experience in the logistics space to establish and maintain relationships with
local transport partners, including carriers, warehouse and logistics service
providers Leverage these connections to ensure reliable and cost -effective
transportation services.

4.Communication and Negotiation: Possess excellent communication and
negotiation skills to effectively interact with transport partners, vendors,
Warehouse owners’ suppliers, manufacturers, retailers, consumers and internal
stakeholders. Collaborate closely with all teams to ensure smooth coordination
and timely delivery of goods.

5. Performance Monitoring and Reporting: Implement performance metrics and key
performance indicators (KPIs) to measure the effectiveness and efficiency of
logistics operations. Monitor and analyze logistics data to identify trends,
patterns, and areas for improvement. Generate regular reports and provide
insights to management on logistics performance. 

6. Supervise, coach and train warehouse workforce: Collaborate with cross -functional
teams, including the Sales and Marketing team, warehouse, and customer service,
to ensure seamless coordination and integration of logistics activities.
Provide guidance and support to the logistics team, including training,
performance evaluation, and coaching.

7: Comply with laws, regulations and ISO requirements: Ensure compliance in hub
operations and logistics in all areas, execute plans for ensuring the
availability of adequate fleet and/or building the fleet and infrastructure to
meet the supply demand.

8: Demonstrable ability to lead and manage staff:
Manage the onboarding and training activities for supervisors and Delivery Executives
and ensure that they follow the required guidelines while performing different
tasks.

 9: Ability to work independently and handle
multiple projects Ensure prompt responses to queries /concerns
raised by the Delivery Executives thereby clearing doubts/ apprehensions if
any.

As an Operations Manager, you will be responsible for leading
and managing all aspects of the company's day -to -day operations, including
logistics, supply chain, and fulfillment center. 

You will also be responsible for managing the company's Last
Mile Operations, which includes the final delivery of goods to customers.

Key Responsibilities:

Ø Ensure 100% on -time vehicle placement
for the First mile, Mid Mile & last mile logistics with track day -to -day
operation.

Ø Collaborating with dispatchers and route
planners to ensure that delivery routes are optimized for efficiency.

Ø Managing delivery personnel, including
drivers and loaders, to ensure that they are meeting delivery timelines and
customer service expectations.

Ø Overseeing the maintenance and repair of
delivery vehicles and ensuring that they are compliant with safety
regulations.

Ø Developing and implementing strategies
for reducing delivery times and improving customer satisfaction.

Ø Monitoring delivery performance metrics
and identifying areas for improvement.

Ø Analyzing delivery data to identify
trends and patterns and developing strategies to address any issues.

Ø Managing relationships with third -party
delivery providers, such as Transporter/ vendors and warehousing companies.

Ø Ability to negotiate the cost from the
vendor/transporter.

Ø Onboard a large vendor base, who can
provide Ad -hoc as well Fix vehicles.

Ø The person should be responsible for
daily MIS reports.

What you will do every day:

· On -board Trucks ranging from 0.5 ton to 40 Ton Trucks and
shared warehouse space from 500 -10000 sq. feet and company warehouse space from
10000 -200000 sq. feet 

·On Board delivery partners for last mile service from 2
-3 -wheeler, EV trucks. Ensure that they are well -trained, process -driven and
customer -centric

On -Boarding new customers for FTL, LTL Business for the company
through approaching new clients.

· Ensure delivery of SLAs promised to the customer

· Restore operations to normalcy when things break

· Hire, coach and mentor a team of Supervisors 

Local Travel: The position is based at Home Location and
requires you to be on the field for 26 days in a month Be willing to travel
locally up to 250 km from your home Location as required to oversee
transportation operations and build relationships with transport, warehouse
partners and vendors.

Language skills - Two or more languages -Kannada, Tamil, Telugu,
Malayalam, Marathi will be preferred and fluency in the local language, with
proficiency in English & Hindi as a Mandatory.

Qualifications and Skills:

1) Prior experience in logistics,
e -commerce, B2B, and D2C industry, with a focus on transportation and supply
chain management.

2) Familiarity with the local logistics
landscape, including knowledge of key transport partners and their
capabilities.

3) Proficiency in MS Excel and MS Word for
data management,

analysis and
reporting.

4) Excellent communication and negotiation
skills to collaborate effectively with internal and external stakeholders.

5) High level of ownership & commitment
to maintaining data confidentiality, Strong organizational skills, attention to
detail, and ability to multitask in a fast -paced environment.

6) Flexibility and adaptability to handle
changing priorities and operational requirements.

7) Should be well versed with the
demographics of the region & Willingness to travel between different
cities.

Benefits

Job Type: Full -time

Salary: Rs. 27,000 / - per Month + travelling allowance of Rs. 3,000/ -
per month. For the first six months

after that Based on the performance, salary will be 35000 +

Incentives every quarter: Rs 10,000 -50,000 based on the target
achievement.   

Salary increments after 6 months

Benefits:

• Mobile Bill Reimbursement
  
• Health
  insurance
  
• Provident
  Fund
  

Schedule:

• Day shift
  

Education:

• Bachelor's
  (Preferred)
  

Locations: Multiple
Location