Logistics Quality Coordiantor for Trade

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Roles & Responsibilities :

Key Responsibilities

• Driver of Logistics quality with Complaint management, reporting of Logistics Quality

• Hand holding for operations stabilization (hypercare)

• Conducting LOG-FMEA and control plan creation usage of Advanced Quality Planning tools (8D methods)

• Standardization and process conformity on site

• Contact point for QM and implementation of QM-requirements

• Process Quality Monitoring, Logistics Quality Reporting (KPIs)

• Problem Solving on site and Lessons Learned (8D,4Q,Ishikawa approach)

• Check, implement and monitoring of ‘Customer specific requirements

• Check and evaluating new /changed CDs/ISO, IATF, QM requirements

• Operations Complaint Management with GBs , Customer and LSP

• Support LSP management - deviation, escalation, exception management

• Data gathering for future analysis and improvement Projects.

• RFQ mapping & involvement in tendering

• Weekly/Monthly consolidated KPI reporting & required dashboards.

• Savings potential analysis in fine distribution network and support implementation with internal customers

• Preparation and accompaniment of internal/external audits

• Calculation and communication of penalty amounts to LSP, PUI and Bosch accounts team & follow up of payment

Operational Tasks

• Collect information regarding receipt of damaged parts.

• External visual inspection for identifying the damages on packaging with photos and communication to respective Logistics teams.

• Create initial claim to Bosch Insurance and send details to C/FII-IN with all documents

• Information to Stakeholders on receipt and Blocking

• monetary claim letter or notification of liability to transporter

Educational qualification:

Bachelor's degree with 1 years of experience in Supply Chain

Experience :

Supply chain or Quality

Mandatory/requires Skills :

• Intermediate knowledge of Office 365 (Outlook and Power point is must) • Expert in excel, Power BI will be added advantage. • Good in English/Hindi Communication • Working experience of TMS/ERP systems • Good understanding of Supply chain • Basic Analytics / data management

Preferred Skills :

• Good knowledge in Logistics operations (Transportation / Last Mile Delivery, Warehouse dispatch Process, Freight cost analysis, Damage Claims) • Minimum 3 years of Experience in similar function.