Meetings & Events Coordinator Air Travel & Attendee Logistics

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Highly analytical and detail-obsessed Meetings & Events Coordinator to support complex, high-visibility programs within a fast-paced high-tech environment. This role owns the end-to-end coordination of attendee air charter assignments, ensuring that participants are accurately aligned to flights based on role, priority, security level, and program requirements.

This individual will serve as a critical control point for attendee movement—managing highly dynamic manifests, reconciling data across multiple systems, and ensuring precision execution across all arrival and departure logistics. Success in this role requires a strong foundation in meetings and events, exceptional data management skills, and the ability to operate with speed, accuracy, and discretion.

What You’ll Do

• Own attendee-to-flight assignments based on role segmentation (executives, speakers, VIPs, staff) while applying business rules, prioritization logic, and capacity constraints
• Build, maintain, and reconcile detailed arrival and departure manifests with 100% accuracy across all programs, including names, roles, travel windows, and special accommodations
• Perform ongoing audits and quality checks to identify discrepancies and proactively resolve data integrity issues
• Collaborate cross-functionally with registration, housing, transportation, security, and operations teams to ensure seamless attendee journey and data integration across platforms
• Monitor and manage real-time changes (cancellations, no-shows, substitutions, delays) by rapidly reassigning attendees while maintaining compliance with business rules
• `Generate detailed reporting on attendee movement, flight utilization, and manifest accuracy; analyze trends to identify process improvement opportunities

What We're Looking For

• 3–5 years of experience in meetings & events, travel logistics, or attendee management in high-volume or high-complexity environments
• Advanced proficiency in Google Sheets (pivot tables, formulas, data validation) and experience with event technology platforms (Cvent) and travel tools
• Exceptional attention to detail with a zero-error mindset and demonstrated ability to manage large datasets and complex logistics with precision
• Strong analytical and problem-solving skills with ability to manage multiple priorities, tight deadlines, and rapid changes in fast-paced environments
• Excellent communication skills and demonstrated knowledge of domestic/international destinations, airport logistics, and travel routing
• Demonstrated discretion and professionalism when handling sensitive, high-profile attendee information

Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!