MI / Reporting Engineer – Billing Transformation

Role Details

• Role: MI / Reporting Engineer – Billing Transformation
  
• Role Type: Fixed Term Contract (12 Months)
  
• Primary Skills: MI Reporting, Business Intelligence, Power BI, Snowflake, SQL, Data Modelling
  
• Domain Exposure: Billing Transformation, Order-to-Cash, Revenue, Invoicing, Collections, Finance Transformation
  
• Experience / Location : 7-10 yrs/ Bengaluru-Hybrid
  
• Budget: 12 LPA

Role Overview

We are seeking an experienced MI / Reporting Engineer – Billing Transformation to design, develop, and maintain robust Management Information (MI), operational reporting, dashboards, and analytics solutions supporting a large-scale Billing Transformation programme.

The role requires strong expertise in reporting technologies, Snowflake, Power BI, SQL, billing processes, Order-to-Cash lifecycle, and data modelling. The ideal candidate will deliver accurate, timely, and trusted insights across billing operations, revenue, invoicing, collections, disputes, and transformation KPIs.

Key Responsibilities

Management Information & Reporting

• Design, develop, and maintain reporting solutions that provide visibility into Billing Transformation initiatives and operational performance.
  
• Build reports and dashboards covering:
  
  • Billing and invoicing operations
    
  • Revenue and billing accuracy
    
  • Customer billing lifecycle
    
  • Billing exceptions and disputes
    
  • Collections and receivables performance
    
  • Service and product billing trends
    
  • Transformation programme progress and KPI tracking
    
• Partner with business stakeholders to understand reporting requirements and convert them into scalable reporting solutions.
  
• Develop executive-level and operational dashboards to support strategic and tactical decision-making.
  
• Publish and manage governed datasets to enable self-service analytics for Finance and Billing Operations teams.
  

Business Intelligence & Visualisation

• Develop and maintain interactive Power BI dashboards, reports, and scorecards.
  
• Create visual analytics covering:
  
  • Billing accuracy
    
  • Invoice processing performance
    
  • Revenue trends
    
  • Billing exceptions and disputes
    
  • Collections effectiveness
    
  • Customer billing behaviour
    
• Ensure dashboards are user-friendly, performant, accessible, and aligned to business needs.
  
• Improve reporting usability through effective layout, drilldowns, filters, KPIs, and storytelling.
  

Data Modelling & Analytics

• Work with Snowflake and cloud-based data warehouse environments to support reporting and analytics needs.
  
• Build, optimize, and maintain SQL queries, views, datasets, and reporting layers.
  
• Support data modelling for billing, revenue, invoicing, collections, and reconciliation reporting.
  
• Ensure data accuracy, consistency, lineage, and governance across MI/reporting outputs.
  
• Perform analysis to identify trends, exceptions, operational bottlenecks, and performance insights.
  

Stakeholder Management

• Collaborate with Finance, Billing Operations, Transformation, Technology, and Data teams.
  
• Translate business reporting needs into clear technical specifications.
  
• Present reporting outputs, insights, and recommendations to business and leadership stakeholders.
  
• Support ongoing enhancements based on feedback, changing business needs, and transformation priorities.
  

Required Skills & Experience

Technical Skills

• Strong experience in Management Information (MI), Reporting, and Business Intelligence delivery.
  
• Hands-on experience with Power BI dashboard and report development.
  
• Strong experience working with Snowflake and cloud-based data warehousing platforms.
  
• Advanced SQL development and query optimization skills.
  
• Strong understanding of data modelling, reporting layers, governed datasets, and dashboard performance optimization.
  
• Ability to design scalable reporting solutions for enterprise transformation programmes.
  

Functional / Domain Skills

• Experience supporting one or more of the following:
  
  • Billing Transformation
    
  • Revenue Management
    
  • Order-to-Cash (O2C)
    
  • Invoicing
    
  • Finance Transformation
    
  • Billing Operations
    
• Solid understanding of billing processes including:
  
  • Invoice generation
    
  • Billing accuracy
    
  • Receivables
    
  • Collections
    
  • Reconciliation
    
  • Billing exceptions and disputes
    
• Ability to understand complex billing and finance data flows and translate them into meaningful reports and dashboards.
  

Preferred Qualifications

• Experience working on large-scale Billing Transformation, ERP Transformation, or Finance Modernisation programmes.
  
• Knowledge of billing platforms such as:
  
  • Salesforce Billing
    
  • SAP BRIM
    
  • Oracle Billing
    
  • Zuora
    
  • Similar enterprise billing platforms
    
• Understanding of Revenue Recognition and broader Order-to-Cash processes.
  
• Experience in financial services, risk, information services, technology, SaaS, or subscription-based business environments.
  
• Familiarity with data cataloguing and governance tools such as:
  
  • Collibra
    
  • Alation
    
  • Microsoft Purview
    

Soft Skills

• Strong analytical and problem-solving ability.
  
• High attention to detail and data accuracy.
  
• Good communication and stakeholder management skills.
  
• Ability to work with both business and technical teams.
  
• Strong ownership mindset and ability to manage multiple reporting priorities.
  
• Comfortable working in transformation environments with evolving requirements.