NetSuite and OpenAir Administrator

Model N seeks a driven and technology-savvy individual to support and manage our Financial business applications. This role will provide guidance to Finance and non-Finance Users to improve efficiency and maximize the benefit of our Finance applications. They will also support the integration of our Finance systems with our other core business applications.  This role will work with functional business units to understand their business processes and organizational structure in order to make recommendations for NetSuite/OpenAir solutions or customizations that are global and scalable. As part of the IT Application team, this position will report to Senior NetSuite and OpenAir Administrator and will be an integral part of ensuring data integrity, security and compliance when providing best-practice application solutions. 

• Design and troubleshoot workflows, roles, scripts, and integrations.
• Work closely with the Finance & Accounting team to ensure accurate data, maintain financial controls, and assist in leveraging NetSuite to provide financial reporting and record keeping.
• Support end-user requests to run reports, saved searches, and custom dashboards.
• Create/maintain/update users, roles, permissions, partners, and associated accounts, ensuring proper access.
• Maintain up-to-date knowledge of NetSuite and OpenAir functionality on new releases, customizations, and integrations.
• Research and correct errors (recovering deleted information, running audits in the system, etc.)
• Act as technical liaison to users, management, and third-party vendors
• Analyze and troubleshoot technical issues (data in reports is missing/incorrect, integration issues with OpenAir, etc.)
• Participate in integrating NetSuite with other third-party software – Avalara, ADP, Equity Edge, Adaptive and Salesforce.
• Troubleshoot support cases using the Company’s ticketing system.
• Work alongside with Internal Audit to ensure a secure data environment; be familiar with Sarbanes-Oxley (404b) and financial reporting requirements.
• Recommends enhancements to system and business process to improve efficiency and deliver more value.
• Facilitate and test NetSuite and OpenAir Semi-Annual Releases before implementing to Production.

• 3+ years of solid NetSuite & OpenAir Admin, Support, and Management experience with an advanced understanding of the NetSuite platform (Suite Analytics, NetSuite configuration, Suite Flow, Suite Builder).
• NetSuite Certification a must.
• Ability to set up, configure and customize advance workflows, NetSuite Advance Accounting Module, Fix Asset Module, Electronic Bill Payment, and Forecasting and Budgeting.
• Hands on experience to customize workflows, deep technical understanding of native NetSuite and OpenAir features, performance management, and performance improvement techniques is required.
• Ability to communicate effectively with technical and non-technical staff, including the senior management team.
• DevOps experience working with NetSuite SuiteScript.
• Strong analytical skills and ability to troubleshoot complex issues.
• NetSuite Suite Scripting experience and ARM is preferred. 

At Model N, we believe our collective success stems from the uniqueness of every individual's diverse backgrounds, experiences, and expertise; we call this the N Factor. So don’t allow uncertainty to keep you from applying to join our team. If you don’t meet the exact criteria but can demonstrate your skillset is the best for the job, we’d love to talk with you. We’re curious to know, what’s your N Factor?    

About Model N  

Model N enables life sciences and high tech companies to drive growth and market share, minimizing revenue leakage throughout the revenue lifecycle. With deep industry expertise and solutions purpose-built for these industries, Model N delivers comprehensive visibility, insight and control over the complexities of commercial operations and compliance. Our integrated cloud solution is proven to automate pricing, incentive and contract decisions to scale business profitably and grow revenue. Model N is trusted across more than 120 countries by the world’s leading pharmaceutical, medical technology, semiconductor, and high tech companies, including Johnson & Johnson, AstraZeneca, Stryker, Seagate Technology, Broadcom and Microchip Technology. For more information, visit www.modeln.com. 

We’re constantly growing and may have something for you later on if this is not the right opportunity for you. Check out our career site to learn more about Model N or view other jobs: https://www.modeln.com/company/careers/