OCM Lead

As discussed, we are looking for a Lead-level resource with strong experience in handling large-scale technology implementations. The candidate should be able to confidently lead the end-to-end OCM strategy and execution for complex technology programs., Kindly do not share any moonlighting candidates.

• Contract duration : 1 years


• Location : Mumbai/Pune/Bangalore /Noida/Hyderabad ( Candidate should work from this location only)


• Rate : 3Lpa – 3.5Lpa per month

ASSOCIATE MANAGER (Lead) – OCM 

ROLE SUMMARY 

Leads large-scale transformation programs, manages delivery teams, drives change portfolio governance, and contributes to Change Management CoE development. Responsible for delivery governance, change analytics, AI-augmented OCM practices, and resource utilization. 

QUALIFICATIONS/EXPERIENCE

• Relevant : 10 years -15 years plus years relevant experience in Change management.


• Minimum of bachelors degree Business, Engineering or Computer Science, HR


• Supply chain /S4 Hana experience is needed.


• Minimum of bachelor’s degree Business, Engineering or Computer Science, HR


• Techno Commercial knowledge


• Change Management certification Prosci good to have           

ROLE DESCRIPTION

• A change management consultant will play a key role in ensuring projects or change initiatives meet objectives on time and on budget by increasing employee adoption and usage


• Focus on the people side of change, including changes to business processes, systems and technology, job roles and organization structures


• The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance


• The change manager will work to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact employees


• These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes


• While the change manager may or may not have supervisory responsibility, this person will have to work through many others in the organization to succeed


• CM Consultant will act as a coach for senior leaders and executives in helping them fulfill the role of change sponsor


• CM Consultant may also provide direct support and coaching to all levels of managers and supervisors as they help their direct reports through transitions


• Support project teams in integrating change management activities into their project plans

• Apply a structured methodology and lead change management activities


• Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative


• Support communication efforts


• Support the design, development, delivery, and management of communications


• Assess the change impact


• Conduct impact analyses, assess change readiness and identify key stakeholders


• Support training efforts


• Provide input, document requirements, and support the design and delivery of training programs

RESPONSIBILITIES INCLUDE

• Complete change management assessments


• Identify, analyze and prepare risk mitigation tactics


• Identify and manage anticipated resistance


• Consult and coach project teams


• Create actionable deliverables for the five change management levers like communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan


• Support and engage senior leaders


• Coach managers and supervisors


• Support organizational design and definition of roles and responsibilities


• Coordinate efforts with other specialists


• Integrate change management activities into project plan


• Evaluate and ensure user readiness


• Manage stakeholders


• Track and report issues


• Define and measure success metrics and monitor change progress


• Support change management at the organizational level


• Manage the change portfolio

TECHNICAL EXPERTISE

• In depth understanding of SDLC project like SAP or Oracle Project


• Understanding of relevant business processes in Procurement, Supply Chain, Analytics or Logistics


• Knowledge of current technology 


• Having experience in Auto, Engineering, Discrete, Pharma, CPG, Retail, Oil and Gas, Hitech, Semiconductor


• Experience in Supply Chain, logistics, Manufacturing, Procurement, Planning and Distribution


• Emerging domain knowledge competencies


• Advanced degree preferred


• A solid understanding of how people go through a change and the change process


• Experience and knowledge of change management principles, methodologies and tools


• Exceptional communication skills, both written and verbal


• Excellent active listening skills


• Ability to clearly articulate messages to a variety of audiences


• Ability to establish and maintain strong relationships


• Ability to influence others and move toward a common vision or goal


• Flexible and adaptable; able to work in ambiguous situations


• Resilient and tenacious with a propensity to persevere


• Forward looking with a holistic approach


• Organized with a natural inclination for planning strategy and tactics


• Problem solving and root cause identification skills


• Able to work effectively at all levels in an organization


• Must be a team player and able to work collaboratively with and through others


• Acute business acumen and understanding of organizational issues and challenges


• Familiarity with project management approaches, tools and phases of the project lifecycle


• Experience with large scale organizational change efforts


• Change management certification or designation desired

SOFT SKILLS

• Excellent communication skills, verbal as well as written


• Positive attitude with flexibility and maturity to work in a challenging client environment


• Ability to drive project responsibilities in a dynamic and proactive manner


• Ability to showcase three Mahindra RISE Pillars eg Accepting No Limits, Driving Positive Change and Alternative Thinking