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Officer- Inside Sales

Job Description - Officer- Inside Sales

Responsibilities

  • Sales Target & Channel Management: Drive direct-to-consumer (D2C) revenue and consistently achieve assigned individual sales targets.

  • Outbound Lead Generation: Conduct 150–200 cold calls daily from CRM-provided leads, maintaining a minimum cumulative call duration of 2.5 hours.

  • Lead Inquiries & Conversion: Promptly follow up on inbound prospective leads received across websites, live chat, email, and social media platforms.

  • Customer Consultation & Counseling: Conduct in-person consultations at the clinic or during home visits (requiring local travel) to recommend suitable products and services based on individual customer needs.

  • Data Analysis & Countermeasures: Analyze daily sales metrics and proactively implement strategic countermeasures to bridge performance gaps and meet targets.

  • Cross-Functional Collaboration: Partner with internal teams to execute supporting sales, marketing, and public relations (PR) initiatives.


Requirements

  • Sales Experience: Prior exposure to sales, with hands-on experience in cold calling preferred.

  • Language Proficiency: Strong verbal and written communication skills in English, Hindi, and the local regional language.

  • Adaptability & Mobility: High flexibility to take on ad-hoc tasks beyond the core scope and a willingness to travel as required.

  • Stress Tolerance: Proven ability to thrive and deliver consistent results under high-pressure targets.



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