Officer-Technical Service

SKILL REQUIREMENTS:

• Utilizing industry and product (Liquid & Powder) applications concepts and procedures.
• Understanding of paint test methods, basic chemistry and their application methods.
• Applying expert principles and practices within an area or general principles and practices in multiple service areas.
• Providing technical guidance and advice to improve quality and efficiency.
• Working with line and management personnel.
• Communicating technical and operational concepts to facilitate sales.
• Providing technical customer service.
• Performing account management and sales activities.
• PC skills; Microsoft Office applications (Word, Excel, PowerPoint, Outlook); and other applications as required.
• Communicating with co-workers to provide and receive directions.

EDUCATIONAL REQUIREMENTS:

• Bachelor’s degree in science, Operations management or equivalent or higher education and experience. 

EXPERIENCE REQUIREMENTS:

• 4 ~ 10 years of experience as a technical service representative, preferably in Heavy Equipment segment.

• Should have product and application knowledge on different liquid & powder chemistries.

• Minimum 2 years of experience towards managing customer production line independently.

• Should be ready to travel outside Chennai.