Manage end-to-end OMS/WMS operations and support implementation of platforms like Unicommerce and Vinculum to ensure smooth order fulfillment across channels.
Key Responsibilities
Handle end-to-end OMS/WMS operations — order processing, allocation, and shipment tracking.
Support implementation and configuration of OMS/WMS platforms (Unicommerce, Vinculum, or similar).
Coordinate with warehouse, logistics, and courier partners for smooth fulfillment.
Monitor inventory sync and resolve stock discrepancies across channels.
Troubleshoot OMS/WMS issues like order failures and sync errors.
Generate reports on fulfillment, RTO, NDR, and inventory accuracy.
Coordinate with IT/tech teams on upgrades and bug fixes.
Requirements
1–3 years managing OMS/WMS platforms (Unicommerce, Vinculum, or similar).
Understanding of e-commerce/D2C order fulfillment workflows.
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