The Warden is responsible for day-to-day hostel operations execution, ensuring student safety, discipline, and service delivery as per SOPs.
Key Responsibilities
Attendance & Leave Management
Take daily attendance and update systems/registers
Track absentees, late entries, and leave movements
Ensure strict adherence to app-based leave system
Student Support & Engagement
Act as first point of contact for students
Conduct regular student interactions and capture feedback
Support onboarding, room allotment, and daily student needs
Complaint & Ticket Handling
Log complaints accurately in the system
Coordinate with HK, R&M, and Security teams
Ensure closure confirmation from students
Room Audits & Compliance
Conduct daily room audits (hygiene, safety, assets)
Raise tickets for issues identified
Parcel & Records Management
Manage parcel entries and handovers
Maintain operational registers and reports
Health & Emergency Support
Identify unwell students and provide first-level assistance
Coordinate hospital visits and maintain health records
Eligibility Criteria
0–2 years experience in hostel, hospitality, or customer service roles
Strong interpersonal and problem-solving skills
Willingness to work in shifts
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