Position Summary
The
Operations and HR Coordinator will play a pivotal role in supporting GDN's
operational efficiency and effectiveness by ensuring the smooth running of
day -to -day operations and strengthening coordination across the programme,
administration, and finance teams.
Scope of Work
Administrative Coordination
In
addition to managing day -to -day administrative operations, the role will be
responsible for supporting the continued strengthening of GDN's administrative
systems and executive office functions during a period of organisational growth
and increasing operational complexity.
- Manage day -to -day administrative operations, including
correspondence, document management, records maintenance, filing systems,
and office administration.
- Coordinate and maintain the President's calendar, including
meetings, missions, conferences, appointments, and key organisational
deadlines.
- Prepare meeting agendas, briefing notes, presentations, reports,
talking points, correspondence, and follow -up actions for management and
governance meetings.
- Maintain central records of organisational policies, procedures,
contracts, agreements, Board documents, and institutional archives.
- Coordinate logistics for meetings, workshops, missions, and
high -level stakeholder engagements, ensuring timely preparation of all
supporting documentation.
- Serve as the focal point for administrative coordination across
teams, ensuring timely flow of information and resolution of operational
issues.
Operational Efficiency and
Organisational Coordination
A key priority for this role will be to
strengthen organisational coordination, accountability, and follow -up systems
across GDN's global operations, ensuring that institutional priorities are
effectively tracked and delivered.
- Track deliverables, deadlines, and commitments for the operations
team and proactively follow up to ensure timely completion and
accountability.
- Monitor implementation of management decisions and strategic
priorities, escalating delays, risks, and bottlenecks to senior management
where required.
- Support procurement, vendor management, contract
administration, and operational expenditures, ensuring compliance with
organisational procedures.
- Maintain
oversight of operational timelines and organisational commitments, ensuring key
milestones are achieved on schedule
- Identify process inefficiencies and develop
practical systems, trackers, and workflow improvements to strengthen
organisational effectiveness.
Human Resources Administration
The
role will play an important part in strengthening HR administration, workforce
planning, and employee lifecycle management across multiple jurisdictions and
employment arrangements.
- Coordinate recruitment processes, including vacancy announcements, scheduling
interviews, managing candidate communications, and maintaining recruitment
records.
- Administer onboarding and offboarding processes, including
employment documentation, induction schedules, system access and exit
procedures.
- Maintain and monitor all employee contracts, contract amendments,
consultant agreements, and personnel records.
- Track probation periods, contract expiry dates, performance review
schedules, leave balances, and other HR deadlines, ensuring timely action
by line managers.
- Coordinate with payroll providers, HR platforms, and external
service providers to support employee administration and contract
management.
- Monitor compliance with internal HR policies, employment
regulations, and organisational procedures across different jurisdictions.
- Maintain confidential employee records and HR databases, ensuring
accuracy, completeness, and compliance with data protection requirements.
Data Integrity, Knowledge
Management, and Reporting
A
major focus of this role will be supporting GDN's transition towards more
integrated organisational systems, improved institutional memory, and stronger
data -driven management practices.
- Establish and manage a central digital
repository for organisational documents, contracts, policies, reports, governance records, and institutional
knowledge.
- Maintain accurate databases of partners, consultants, grantees,
service providers, donors, and key organisational stakeholders.
- Ensure operational data is systematically collected, validated,
stored, and accessible for decision -making, reporting, and institutional
learning.
- Support knowledge management initiatives by documenting processes,
lessons learned, best practices, and institutional memory.
Qualifications and Skills
- Education: Bachelor’s degree in Business Administration,
Management, or a related field is preferred.
- Experience: Minimum of ten (10) years of experience in an
administrative or operational role.
- Time Management: Capable of managing multiple priorities
and deadlines. Excellent organisational, coordination and multitasking
abilities.
- English Proficiency: strong written and verbal
communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel,
PowerPoint) and other relevant software.
- Initiative: Proactive approach to identifying and
addressing operational needs. Detail -oriented with strong problem -solving
skills.
- Interpersonal Skills: Ability to interact effectively
with team members and external stakeholders.
- Adaptability: Flexibility to handle changing demands and
priorities.
Application Procedure
Interested
candidates are invited to submit the following documents on GDN’s Application Portal:
- An updated CV
- A cover letter detailing your qualifications, experience,
and salary expectations
- Contact details of at least three professional references
Please
specify the earliest date you can join. GDN aims to fill the position on
priority; therefore, applications will be reviewed on a rolling basis. The
deadline for applications is Sunday, 19 July 2026.
Global
Development Network is an equal opportunity employer and encourages candidates
of all backgrounds to apply. We thank all applicants for their interest;
however, only those selected for an interview will be contacted.