Operations Manager

Job Responsibility:

• Lead, direct and manage site operations to ensure that the operations staff executes service agreements at, or above the client's standards.  


• Maximize profitability through superior client service, effective and prompt communications and follow-up on all pending matters with the client.  


• Plan and monitor daily staffing schedules, and adjusts accordingly to ensure adequate staffing levels that support operational demands and business objectives.  


• Manage revenue and expenses to budget constraints.  


• Responsible to train, develop and motivate employees to peak performance and growth in their knowledge and responsibilities 


• Oversee accounts receivable, including client invoicing and collections, as needed 


• Process incoming vendor invoices (cost of transportation and overhead expenses), as needed 


• Analyze market trends to further develop scalable and strategic operations practices 


• Execution of the applicable KPI’s per company standard.    


• Other duties as assigned 

Other Skills & abilities:

• Computer Literate 


• Intermediate proficiency in Microsoft Office, internet, web based and job specific software applications 


• Ability to manage the financial aspects of the department (purchasing, budget preparation and review, financial reporting and monitoring expenses). 

Disclaimer: 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position.  They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.  All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Recruitment Agency Policy

At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details.

Where recruitment support is required, we will engage trusted partners through a formal written agreement. We will not be liable for be liable for any associated placement fees for any CVs received without such an agreement.

We appreciate your cooperation in respecting this policy.