Operations Manager (Night Shift)

About Us

With 30 years in business, Tricon has become a global leader in the trading and distribution of petrochemicals, polymers, and raw materials. Today, we are one of the largest privately held companies in Houston, the world’s second-largest chemical distributor according to ICIS, and ranked #35 on Forbes’ list of Top Private Companies in America. We conduct business in over 120 countries, supported by a truly multinational workforce of 1,000 employees across 40 countries.

Our team delivers value to customers and partners through deep market expertise and integrated capabilities including logistics, risk management, financing, and market intelligence. Guided by our purpose to efficiently and sustainably connect the world with essential goods, Tricon plays a critical role in enabling global commerce while helping suppliers and customers focus on what they do best.

At Tricon, you’ll join a global organization where scale meets agility, and where your ideas, ownership, and ambition can help shape the future of international trade.

Job Title: Operations Manager (Night Shift)

Shift: 7 PM- 4 AM IST 

Responsibilities

• Lead and manage a team of professionals supporting US export operations for polymers


• Set direction, priorities, and workload distribution across teams


• Act as the primary escalation point for operational, customer, and stakeholder issues


• Drive process improvements, standardization, and automation to improve efficiency, accuracy, and service levels


• Ensure strong governance across functions including inventory management, contracts, invoice validation, supplier coordination, and collaboration with accounting teams


• Provide oversight to operations involving shipping lines, truckers, and warehouses to ensure shipments are executed as planned


• Ensure compliance with US export regulations, internal SOPs, and audit requirements


• Monitor KPIs, identify trends and risks, and implement corrective actions


• Partner closely with US-based teams and senior stakeholders to ensure continuity across time zones

Qualifications

• Bachelor’s degree in Logistics, Supply Chain, Business, or a related field


• 8–12+ years of experience in logistics, supply chain, or export operations


• 3–5+ years of people management experience, preferably managing large teams


• Strong knowledge of US export processes, documentation, and compliance


• Hands-on experience working with shipping lines, freight contracts, truckers, and warehouses


• Ability to manage high-volume, deadline-driven operations in a fast-paced environment


• Strong leadership, communication, and problem-solving skills


• Experience in polymers, chemicals, or commodities logistics is a plus


• Proficiency with ERP systems, logistics platforms, and MS Excel preferred