As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. Services may be frequently provided by on-site customer visits.
Experience Level: 8 to10+ years relevant working experience
Qualification: BE, BTech, MCA or equivalent preferred. Other qualifications with adequate experience may be considered.
Primary Skills:
Secondary & Automation Skills:
Other Details:
Location:
Bangalore
Career Level - IC4
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