Print Server / Canon Flow Administrator

Position
Overview

The Print Server
/ Canon Flow Administrator manages the organization’s print infrastructure,
including Windows print servers, Canon multifunction devices, and Canon
uniFLOW/Workflow solutions. This role also coordinates equipment moves,
supports new‑site deployments, and oversees print‑related leases to ensure
smooth operations across all locations.

Key
Responsibilities

Print
Server Administration

• Maintain and administer Windows print servers,
  including queue creation, driver updates, and print spooler health.
  
• Monitor print server performance and proactively
  resolve issues affecting availability or speed.
  
• Configure secure print release, print policies,
  and access controls.
  
• Perform routine maintenance, patching, and
  upgrades.
  

Canon
Device & uniFLOW Administration

• Configure and maintain Canon MFDs, including
  firmware updates and fleet monitoring.
  
• Manage uniFLOW/Canon Workflow systems, including
  user setup, secure print, scan workflows, and authentication.
  
• Troubleshoot print/scan routing issues, workflow
  failures, and device authentication problems.
  
• Maintain integrations with Active Directory,
  email systems, and document management platforms.
  

Workflow
& Document Management

• Build and maintain automated workflows for
  scanning, routing, OCR, and document processing.
  
• Partner with business units to design or refine
  workflows that improve efficiency.
  
• Ensure compliance with document retention and
  security requirements.
  

Equipment
Coordination & Site Management

• Coordinate moves, additions, and changes (MAC)
  for print equipment across all locations.
  
• Plan and execute equipment relocations, ensuring
  minimal downtime and proper configuration at the new site.
  
• Support new‑site openings by:
  
• Assessing print needs
  
• Coordinating device deployment
  
• Ensuring network, workflow, and authentication
  readiness
  
• Work with Facilities, IT, and vendors to ensure
  smooth transitions during expansions, relocations, or consolidations.
  

Lease
& Vendor Management

• Manage print‑related equipment leases, including
  renewals, returns, and lifecycle planning.
  
• Track lease terms, device counts, and contract
  obligations.
  
• Serve as the primary liaison with Canon and other
  print vendors for service, supplies, and escalations.
  
• Review vendor performance and recommend
  improvements or cost‑saving opportunities.
  

Support
& Troubleshooting

• Provide Tier 2/Tier 3 support for print, scan,
  and workflow issues.
  
• Train end users and support teams on print/scan
  procedures and best practices.
  
• Maintain documentation for configurations,
  workflows, and standard operating procedures.
  

Security
& Compliance

• Implement and enforce print security policies,
  including secure release and data protection.
  
• Monitor logs and audit trails for compliance and
  anomaly detection.
  
• Ensure print infrastructure aligns with IT
  security standards.
  

Monitoring
& Reporting

• Track device usage, print volumes, and cost
  allocation.
  
• Generate reports on usage trends, device health,
  and optimization opportunities.
  
• Monitor fleet performance and proactively address
  issues.
  

Qualifications

Required

• Experience with Windows print server
  administration.
  
• Hands‑on experience with Canon MFDs and
  uniFLOW/Workflow solutions.
  
• Strong understanding of print drivers, queues,
  and network printing protocols.
  
• Familiarity with Active Directory and
  authentication methods.
  
• Experience coordinating equipment moves or site
  deployments.
  

Preferred

• Experience with document management systems
  (Therefore, SharePoint, etc.).
  
• Knowledge of PowerShell for automation.
  
• Understanding of network fundamentals (TCP/IP,
  DNS, SMB).
  
• Experience managing vendor contracts or equipment
  leases.
  

Soft
Skills

• Strong communication and customer service
  orientation.
  
• Ability to coordinate across teams and manage
  multiple priorities.
  
• Detail‑oriented with strong documentation habits.
  
• Comfortable working independently and in cross‑functional
  environments.