Job Description - Professional Services - Recs Premium
Description
This is a high-visibility role within SmartStream’s Professional Services organization, focused on delivering premium client engagements across our Reconciliation and Post-Trade platforms.
You will lead the design, configuration, and delivery of complex client solutions, working directly with senior stakeholders. The role demands strong domain expertise, hands-on product capability, and the ability to drive outcomes across multiple concurrent engagements.
This position involves global client interaction and may require travel or extended periods on-site, depending on project needs.
Job Responsibilities
Lead solution design, configuration, and implementation using SmartStream products
Act as primary client contact, driving workshops, solution discussions, and key decisions
Translate business requirements into scalable, high-quality solutions
Own delivery outcomes, including timelines, risks, and scope management
Troubleshoot environments, data issues, and operational challenges
Ensure alignment with design standards and maintain clear project documentation
Track effort, report status, and manage changes through formal governance
Exposure to integration technologies (Kafka, Docker, Kubernetes, OpenShift) preferred
Solid understanding of financial messaging (SWIFT, ISO 15022/20022)
Strong analytical, problem-solving, and client communication skills
Ability to manage multiple projects in a fast-paced environment
Desirable Skills
Experience with financial institutions (broker-dealers, custodians, asset managers)
Knowledge of payments, settlements, FX, and reference data processes
Experience with workflow/reconciliation platforms and process optimization
Strong presentation and stakeholder management skills
Qualifications
Experience in Smartstream product configuration, customisation, installation, and/or business processing knowledge
Experience
6–10+ years in Professional Services, consulting, or product implementation
Proven experience in SmartStream configuration, customization, or related business processes
Equality Statement
SmartStream is an equal opportunities employer. We are committed to promoting equality of opportunity and following practices which are free from unfair and unlawful discrimination.
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