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Quality Assurance Associate

Job Description - Quality Assurance Associate

  • Responsible for producing documents as per client’s instruction on MS Office / Creative platform
  • Files produced by document specialist should be quality checked before delivering to clients, and report all impediments to the Training manager/ Process trainer/ Client manager
  • To be able to train the team with technical skills to match up team's requirements
  • Produce all necessary reports related to quality, efficiency and other parameters to gauge performance of the Document Specialists / Team
  • Effective collaboration within the team
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