Required Skills & Experience
Experience
Area of Responsibility
Requirement Analysis-Coordinate with business and development teams to understand application-specific requirements relating to module-level needs, data flows, and integration expectations.
Designing-Create high level application architecture designs across application and database layers to ensure alignment with defined design guidelines, including frameworks, patterns, protocols, API design.
Integration assessment and support-Assess and evaluate applicationâ s interaction with existing systems, databases, and infrastructure to validate integration feasibility.
Troubleshooting-Support application testing after deployment and help validate functional behaviour of application design.
Mandatory Skills: Genesys Cloud Contact Center Admin
Experience: 8-10 Years
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