Research Consultant I

Valorem Reply is an award-winning digital transformation firm focused on delivering data-driven enterprise, IT modernization, customer experience, product transformation and digital workplace. Through the expertise of their people and power of Microsoft technologies, they provide hyper-scale and agile delivery of unique digital business services, strategic business models and design-led user experiences. Their innovative strategies and solutions securely and rapidly transform the way their clients do business.

The successful candidate will have strong research skills and problem-solving abilities, a passion for finding answers, and a strong desire to learn and grow. The ability to multi-task and think creatively about the different kinds of information that could support a concept will be crucial for success – this may include researching current trends in a specific industry, finding related case studies, or scouring business publications for relevant points of view. Ideally, you will have the ability to craft a financial analysis to support a business case, or at least a desire to tackle this. Additionally, you should be comfortable communicating your analysis to stakeholders on a regular basis, both in writing and verbal.

• Understand the detailed scope and timeline of the research request
• Conduct research and analyze the data to prepare a well-structured research report
• Formulate the research methodology for each request and document research sources
• Active participation in the research brainstorming process to validate and structure the research findings
• Communicate regularly and provide status with the Research Lead on the request
• Maintain a working knowledge of Valorem solutions, partners, competitors, and market landscape
• Participate in knowledge sharing and project retrospectives on a regular basis
• Identify improvements in research processes and in day-to-day team activities 

• Basic understanding of secondary research and primary research methodologies
• Ability to conduct technology research, market studies, competitive studies, benchmarking studies, product research, vendor analysis, thought leadership papers, customer journey mapping, GTM reports, research surveys etc.
• Knowledge of disruptive technologies and their use cases, emerging solutions, new business models, etc.
• Ability to transform large, complex datasets into structured, comprehensible reports
• Proficient in M365 applications – especially Microsoft Word, Excel, PowerPoint, and Power BI
• Superior writing composition skills and presentation skills
• Ability to leverage latest tools to sharpen research findings
• Willingness to collaborate and learn 

• Bachelor’s degree/Bachelor of Engineering, Post graduation in Business will be an added advantage
• Min 1 year of experience in Business Research
• Proficient in M365 applications – especially Microsoft Word, Excel, PowerPoint, and Power BI
• Superior writing composition skills and presentation skills

About Reply 

Reply specializes in the design and implementation of solutions based on new communication channels and digital media. Reply is a network of highly specialized companies supporting global industrial groups operating in the telecom and media, industry and services, banking, insurance and public administration sectors in the definition and development of business models enabled for the new paradigms of AI, cloud computing, digital media and the Internet of Things. Reply services include Consulting, System Integration and Digital Services. Visit our website at www.reply.com to learn more about our open roles.