Sales Associate

• Answering calls and resolving queries about products or the company.
  

• Noting significant details of each conversation.
  

• Providing verbal acknowledgements of sales to our Sales team for closing.
  

• Advising present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialling systems, and other telecommunications technologies.
  

• Maintaining operations by following policies and procedures and adapting to functional changes.
  

• Upholding quality service by adhering to organizational guidelines.
  

• Reaching potential or existing clients to inform them about a product or service using predefined scripts.
  

• Responding to inquiries regarding products or the company.
  

• Asking questions to understand customer requirements and closing sales.
  

• Understanding the details of each offering and staying updated on any changes to these offerings.
  

• Acquiring and updating individuals' contact details.
  

• Calling active or old customers to encourage the purchase of items.
  

Requirements

• Proven experience as a telesales representative or in another customer service role.
  
• Graduate in any field.
  
• Excellent knowledge of the English language.
  
• Proven track record of successfully meeting sales targets over the phone.
  
• Ability to switch communication styles.
  

Benefits

• 6 Days working culture
  
• Health Insurance Benefits
  
• Performance Linked Growth Opportunities
  
• Out of Term Appraisals