Sales Associate

Role: Sales Associate

Location: Bengaluru
Work Model: 6 Days (Work from Office)
Experience: 1-5 Years

Role Overview

We are looking for a confident, target-driven Customer Sales Executive to own customer conversations end-to-end. The role involves understanding customer needs, building trust, handling objections, converting conversations into purchases, and driving order value through follow-ups, upselling, and cross-selling.

This is a high-ownership sales role where individual performance directly contributes to business growth. Candidates should be energetic, competitive, and comfortable working in a fast-paced environment.

Key Responsibilities

• Own customer conversations from initial interaction to successful purchase


• Understand customer requirements and recommend relevant products/services


• Build customer trust and effectively handle objections to drive conversions


• Drive sales and order value through follow-ups, upselling, and cross-selling


• Follow up with customers who have not completed their purchase


• Identify customer concerns and work towards removing buying friction


• Collaborate with Customer Excellence, Operations, and Product teams to improve the customer journey


• Share customer feedback and insights with the team to improve sales and customer experience


• Take ownership of individual sales targets and consistently work towards achieving them

Must-Have Requirements

• Minimum 1 year of experience in sales, inside sales, telesales, customer success, or a similar customer-facing role


• Prior experience in health-tech, healthcare, insurance, or a similar industry preferred/required


• Strong verbal communication and customer-handling skills


• Confident in handling customer objections and closing sales


• Strong relationship-building and persuasion skills


• Target-oriented with a proven ability to work towards sales/conversion numbers


• High ownership and accountability for customer outcomes


• Comfortable with follow-ups, upselling, and cross-selling


• Energetic, competitive, and driven to achieve results

Good to Have

• Experience in health-tech, healthcare, insurance, D2C, e-commerce, or consumer businesses


• Experience handling high-volume customer conversations


• Experience working with CRM or sales/customer-management tools


• Experience managing sales funnels and conversion metrics


• Experience in consultative selling or solution-based sales

Candidate Profile

• Strong communicator with confidence and a natural ability to build customer relationships


• Highly target-driven and motivated by achieving measurable results


• Comfortable with sales conversations, objection handling, and closing


• Persistent with customer follow-ups and capable of converting warm leads


• Strong ownership mindset with the ability to independently drive conversations to closure


• Comfortable working in a 6-day Work-from-Office setup in Bengaluru


• Immediate joiners will be preferred


• Candidates who are energetic, ambitious, competitive, and comfortable in a fast-paced environment will be preferred

Additional Notes

• Candidates should have at least 1 year of relevant sales/customer-facing experience


• Prior experience in health-tech or insurance is strongly preferred


• Candidates from purely backend/non-customer-facing support roles may not be ideal


• Strong preference for candidates with demonstrated sales, conversion, upselling, or cross-selling experience


• Candidates must be comfortable with 6 days WFO in Bengaluru


• Immediate joiners are preferred