Sales Banquet Manager

Job Summary

We are looking for an experienced and target-oriented Sales & Banquet Manager to drive banquet sales and manage the complete event lifecycle, from generating leads and converting enquiries to successful event execution.

The candidate will be responsible for acquiring new clients, managing corporate and social events, preparing proposals and quotations, conducting venue visits, negotiating packages, coordinating with internal departments, and ensuring excellent client satisfaction.

The ideal candidate should have strong experience in hotels, banquet halls, restaurants, resorts, weddings, corporate events, and hospitality sales.

Key ResponsibilitiesBanquet Sales & Business Development

• Generate new business for banquet halls and hospitality event spaces.


• Identify and develop potential clients for weddings, receptions, corporate events, conferences, parties, social functions, and other events.


• Handle incoming banquet enquiries through calls, emails, social media, references, and walk-ins.


• Conduct venue tours and presentations for prospective clients.


• Understand client requirements and recommend suitable packages, menus, layouts, and services.


• Prepare quotations, proposals, event packages, and commercial offers.


• Negotiate pricing, packages, menus, and terms with clients within approved guidelines.


• Follow up consistently with prospective clients and convert enquiries into confirmed bookings.


• Maintain a strong sales pipeline and achieve monthly and annual banquet revenue targets.


• Build relationships with event planners, wedding planners, corporate companies, travel agencies, and other business partners.


• Develop referral and corporate accounts to generate recurring banquet business.

Client & Event Management

• Act as the primary point of contact for clients from enquiry to event completion.


• Conduct pre-event meetings to understand detailed requirements.


• Finalize event menus, seating arrangements, décor requirements, AV requirements, timings, and other details.


• Prepare and maintain event function sheets/BEOs and communicate requirements to concerned departments.


• Coordinate with Kitchen, F&B Service, Housekeeping, Stewarding, Security, Engineering, and other teams.


• Ensure all client commitments are communicated clearly and delivered as agreed.


• Handle client queries, changes, special requests, and last-minute requirements.


• Ensure smooth event execution and maintain strong client relationships.

Banquet Operations Coordination

• Coordinate with operations teams to ensure venues are properly prepared before events.


• Monitor event setup, décor, seating, food service, beverages, AV, and other arrangements.


• Supervise events and ensure service standards are maintained.


• Resolve operational issues during events quickly and professionally.


• Conduct post-event follow-ups and obtain client feedback.


• Ensure proper handover of events from the sales team to the operations team.

Revenue & Reporting

• Track banquet sales targets, bookings, revenue, conversion rates, and pending enquiries.


• Prepare daily, weekly, and monthly sales reports.


• Maintain accurate CRM and client databases.


• Monitor competitor offerings, pricing, packages, and market trends.


• Identify opportunities to increase banquet revenue through upselling and cross-selling.


• Coordinate with Accounts for advance payments, billing, and outstanding amounts.


• Ensure proper documentation and timely collection of payments.

Candidate Requirements

• Bachelor’s degree/Diploma in Hotel Management, Hospitality Management, Business Administration, Marketing, or a related field.


• 4–8 years of experience in Banquet Sales, Hotel Sales, F&B Sales, Event Sales, or Hospitality Business Development.


• Strong experience in hotels, banquet halls, restaurants, resorts, weddings, and corporate events.


• Proven track record in achieving banquet/event sales targets.


• Strong client acquisition, negotiation, and closing skills.


• Excellent communication and presentation skills.


• Strong knowledge of banquet operations and event execution.


• Good understanding of local corporate and social event markets.


• Knowledge of CRM/PMS/POS systems will be an advantage.


• Ability to work flexible hours, weekends, and holidays as required.