Senior Automation & Integration Engineer

Job Description

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Senior Automation & Integration Engineer

Position Summary

The Senior Automation & Integration Engineer will design, develop, and maintain enterprise automation solutions, APIs, integrations, AI-enabled workflows, and digital platforms. The role combines software development, automation, systems integration, platform engineering, and solution architecture to improve efficiency and eliminate manual processes.

Key Responsibilities

Software & API Development

• Develop enterprise applications, services, REST APIs, and integrations.


• Build scalable Python backend services, reusable APIs, connectors, and web services.


• Develop lightweight web interfaces, dashboards, and admin tools.


• Implement secure authentication and authorization.

Automation Engineering

• Build automation using Python, PowerShell, APIs, and workflow technologies.


• Automate operational, administrative, and business processes.


• Develop event-driven and scheduled automation.


• Implement monitoring, logging, alerting, resiliency, and CI/CD automation.

ServiceNow & Workflow Automation

• Develop ServiceNow Scripted REST APIs and enterprise integrations.


• Build provisioning, request fulfilment, approval workflows, and orchestration solutions.

AI & Copilot Platform

• Engineer and administer Power Platform and Copilot Studio environments.


• Integrate AI platforms with Microsoft Graph, Entra ID, ServiceNow, Fabric, Azure, and enterprise APIs.


• Automate monitoring, lifecycle management, governance, reporting, and policy enforcement.

Enterprise Integration

• Design cloud and on-premises integrations.


• Develop solutions using Microsoft Graph, Entra ID, Exchange Online, Teams, Intune, Foundry APIs, webhooks, queues, and middleware.


• Define scalable automation frameworks and integration patterns.

Required Technical Skills

Programming: Python, PowerShell, JavaScript, TypeScript, HTML, CSS, JSON, XML, YAML, Git.

API & Integration: REST APIs, Scripted REST APIs, Webhooks, OAuth 2.0, OpenID Connect, API Management, Workflow Automation, Event-Driven Architecture.

Platforms: Microsoft 365, Microsoft Graph, Azure, Entra ID, ServiceNow, Power Platform, Power Apps, Power Automate, Copilot Studio, Azure Functions, Azure App Services, Enterprise AI Platforms, Foundry APIs.

Data & DevOps: SQL, Relational Databases, Azure DevOps, GitHub, CI/CD, Application Monitoring & Logging.

Qualifications

• Bachelor's degree in Computer Science, IT, Engineering, or equivalent experience.


• 5+ years of experience in software development, automation, integration, or enterprise platforms.


• Strong API development and integration architecture experience.


• Experience with code-first and low-code development.


• Strong knowledge of cloud, identity, and enterprise SaaS technologies.


• Strong troubleshooting, communication, and stakeholder management skills.

Desired Experience

Enterprise automation, ServiceNow development/administration, Microsoft 365 and Graph integrations, identity provisioning, AI-powered workflows, cloud-native development, large-scale integrations, and citizen development governance.

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Do

1. Lead automation roadmaps and strategies for various BUs

• Ensure complete understanding of requirements needed to implement automation of various accounts in BUs


• Do shortlisting of accounts depending upon the size of account and their ability to accommodate maturity


• Drive automation maturity in the shortlisted accounts to the next level


• Align the customers by showcasing Wipro s capability to drive automation and ROI achievement for the customer


• Ensure contractual commitments for a particular project are met by understanding the scope and requirements


• Ensure the desired software and infrastructures are implemented required for automation


• Ensure scalable standards of dashboard and process support system for active automation monitoring


• Develop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams


• Review the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenance


• Come up with solution of the problems regarding automation persistent in development unit


• Manage the appropriate level of access control to protect export controlled, proprietary, and sensitive project information


• Periodically review the project status completion vis-a vis the project plan and ensure successful roll out


• Review the upcoming automation trends, technologies and ways of working and identify the capability gap within the team


• Responsible to maintain customer relationships and derive maximum customer references to ensure business continuity


• Receive feedback from the customers and align resources internally to close all the gaps

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Deliver

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