We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Job Overview

The Planning & Customer Analyst plays a key role in ensuring effective execution of order management process while supporting critical customer data integration activities. The role is responsible for executing and monitoring SAP‑based processes to comply with requirements aimed at minimizing tariff impact for BD BioPharma Systems.

In parallel, the position supports accurate customer data management and smooth Order‑to‑Invoice execution across regions for critical BioPharma customers. This role contributes directly to operational compliance, execution discipline, revenue realization, and enhanced customer experience through reliable and timely operational support.

Key Responsibilities

 Order‑to‑Invoice Contributor

• Review and understand customer specification requirements, including portal access, training needs, and required datasets.
• Structure and maintain key datasets related to the order‑to‑invoice process, ensuring data accuracy and completeness.
• Perform and validate manual data entry in customer CRM tools with a strong focus on accuracy and compliance.
• Act as an order‑to‑invoice facilitator across EU–NA regions, coordinating with internal and external stakeholders.

2. Report Automation & Delivery

• Generate and publish standard reports on daily/weekly/monthly frequency
• Automation of manual excel reports.

3. SAP Order Management

• Execute the on‑time order adjustment in SAP ECC from DC Source to DC Target in line with business requirements.
• Define and implement appropriate processes and tools to monitor order execution and ensure compliance with defined requirements.
• Maintain key records of invoices, payments, shipping documents  for audit readiness

Profile and Skills

Education

• Bachelor’s degree (Engineering preferred)
• Supply Chain Management knowledge (Customer Service, Planning, Logistics, Transportation, or equivalent)

Experience

• 2–4 years of experience in Supply Chain and/or Sales roles within an international environment
• Experience working in a global industrial and matrix organization
• Proven ability to work cross‑functionally and influence stakeholders

Key Skills & Attributes

• Experience working with SAP Order Management
• Experience with advanced MS excel & VBA Macros.
• Strong analytical and structured thinking
• Strong team player with a self‑starter mindset
• Ability to thrive in a fast‑paced, multi‑tasking environment and adapt priorities dynamically
• Experience in working with cross functional project/organization.
• Impeccable written and verbal communication skills
• Languages: English (Mandatory), French (Nice to have)
• Flexible work timing with the ability to work across different time zones

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

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