Senior IT Monitoring Engineer

About Avaya

Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections.

The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.

We believe success is built through strong connections – with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way.

Learn more at https://www.avaya.com

Description

We are looking for a Senior IT Monitoring Engineer to lead our enterprise monitoring operations. You will manage and enhance our monitoring infrastructure across on-premise, cloud, network, and application layers. The ideal candidate is an expert in tools like HP OpenView and Zabbix, has strong scripting skills, and is passionate about automation and system reliability.

Key Responsibilities

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  Manage and enhance enterprise monitoring platforms (HP OVO/OBM/NMMi, Zabbix).

  
  


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  Configure monitoring for cloud environments (Azure, AWS, GCP).

  
  


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  Oversee agent-based monitoring for Linux, Solaris, HPUX, and Windows systems.

  
  


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  Manage SNMP monitoring for network devices (switches, routers, firewalls, load balancers).

  
  


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  Monitor VMware environments, storage systems, and HP/Dell servers.

  
  


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  Monitor databases (Oracle, PostgreSQL, MySQL, MSSQL) and applications (WebLogic, RunMyJobs).

  
  


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  Drive alert optimization, automation, and incident management improvements.

  
  


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  Integrate monitoring with ITSM tools and ensure SLA compliance.

  
  


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  Migrate Monitoring platform from HP OVO tools  to Zabbix.

  
  

Required Skills

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  Proven experience in an enterprise monitoring role.

  
  


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  Hands-on expertise with monitoring tools like HP OpenView and Zabbix.

  
  


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  Strong knowledge of cloud monitoring (Azure, GCP, AWS).

  
  


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  Proficiency in scripting and automation (Bash, PowerShell, Python, Ansible, Terraform).

  
  


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  Experience monitoring diverse infrastructure: servers, networks, databases, and applications.

  
  


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  Excellent problem-solving skills and a collaborative mindset.

  
  

Experience

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  5 to 9 years in enterprise monitoring or infrastructure operations.

  
  


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  ITIL knowledge is preferred.