Senior Process Analyst - Digital Operations

• Educational Qualification: MBA in Finance preferred alternatively, a bachelor’s degree in commerce with a specialization in Finance.
• Communication Skills: Excellent verbal and written communication abilities.
• Domain Knowledge: Strong understanding of Commercial Banking operations, including bank syndications and loan servicing.
• Technical Expertise: Familiarity with advance disbursement processes, ACBS, rate setup, and accruals is an added advantage.
• Experience: Minimum of 5 years of experience in banking operations, with at least 3 years specifically in Commercial Banking.
• Customer Interaction: Proven ability to handle sensitive customer interactions professionally, including effective call handling skills.
• Work Flexibility: Willingness to work in rotational shifts.
• System Proficiency: Hands on experience with loan management systems such as AFS, nCino, FileNet, MS Access Database, ACE, and Microsoft Office applications Word, Excel, Outlook, with the ability t